Please phone us before returning any products at 1-855-244-7441
- All returns or exchanges must be inspected by us before an exchange item or credit can be issued.
- Some returns may carry a restock fee from 15% to 40%.
- We will not accept returns or exchanges after 30 days from the date on the invoice.
- We can not accept returns or exchanges on any parts that have been installed.
- All returns or exchanges must be accompanied by the original invoice.
- If you receive an order from us that has been damaged during the shipping process, you must file a claim with the freight carrier as soon as possible. Always save the original packing materials for inspection.
- We are very careful when we ship your products to you and do our best to always ship the correct quantity. But in the event that there is a discrepancy, please notify us within 5 business days by calling us at 780-757-5990 or via email: firstname.lastname@example.org
- In the event that you need to return or exchange a product you purchased from us, please call our number and we will be happy to assist you.
Please ship all returns to:
Big Rig Power
15515-115A Avenue NW